Thinking Outside the Doc: Holistic Marketing Checklist

Last Updated on May 28, 2019 by Stewart Gandolf

Frequently, we teach the value of micro planning—using precision, personalized online marketing means and methods that zero in on the single-person at a point of need. Increasingly, technology enables this fine level of timely, local and immediate messages. But you also need to consider the macro view—the holistic perspective that doesn’t lose sight of the micro touches. […]

Relationships Will Carry You Further Than Smarts Alone

Last Updated on June 6, 2019 by Stewart Gandolf

man reaching for hand shake in room with people chatting

“Yeh..I know that you probably know all this, but… sometimes it’s good to refresh your connection with valuable reminders. This is about one of those small-but-vital ideas that help when you use them routinely.” SG For doctors, clinical skills are presumed. By definition, doctors are smart people. OK, maybe some are a bit smarter or […]

Reaching the Next Level of Successful Group Practice Marketing

Last Updated on June 4, 2019 by Stewart Gandolf

If your schedule permits a quiet moment, look at the competitive landscape. Group practice marketing is constantly challenged to keep up with mergers, rollups and acquisitions. Know it or not, business conditions in your service area have changed in the past few months. It could be that the territory has shifted. And, like it or […]

A Costly Mistake: Is Your Staff Giving Medical Advice on the Phone?

Last Updated on June 5, 2019 by Lori Waltz

Medical practices, groups and provider organizations often invite me to be a “mystery shopper.” That’s where the principals of the business ask Healthcare Success to call the practice posing as a prospective patient. The technique is most effective when a healthcare marketing agency provides an independent—and unbiased—third-party assessment of the quality of service. Recently, we discovered a […]

How to Choose Your Healthcare Marketing Agency Partner

Last Updated on June 5, 2019 by Stewart Gandolf

The most enduring and successful client-agency relationships work as a partnership. The trouble is, a solid working relationship isn’t easy to achieve. Selecting a healthcare marketing agency for a hospital or group practice shouldn’t be “easier-said-than-done.” Here are some important issues to consider. Performance is a specific measure of results, not the portfolio. Every agency has a gallery […]

5 Search Engine Optimization Blunders to Avoid

Last Updated on June 4, 2019 by Stewart Gandolf

SEO is a critical marketing-related factor. And the guidance of a healthcare advertising agency is highly recommended. It’s far too easy for well-intended individuals to create search engine optimization blunders. One reason you need professional SEO help is that the big search engines have us all outnumbered. They use dozens of uber-smart people to create […]

6 Danger Signs: Time to Streamline Your Marketing Management

Last Updated on September 4, 2013 by Stewart Gandolf

We had a call the other day from the lead doctor in a group practice. She wasn’t exactly in a panic, but it was obvious that a festering marketing problem was close to bursting. It was a familiar story, and many readers can probably relate to the red-flag warnings she described. The problem for this […]

The Seven Most Important Words in Marketing Meetings

Last Updated on June 6, 2019 by Stewart Gandolf

photo of dug the dog from the movie "UP"

I have to admit that I have a reputation for being a bit “attention deficit,” especially in meetings with my internal team members. Like Dug, the talking dog in the Disney/Pixar movie UP, I can easily get distracted. (Squirrel!) Take 20-seconds to meet Dug in this clip from this Academy Award-winning animated feature.

An Intelligent Approach to Creating an Durable Marketing Plan

Last Updated on May 24, 2019 by Stewart Gandolf

Isn’t hindsight great? You’re beginning a quarterly assessment of your Marketing Plan, and some marketing and advertising elements played out close to plan. But then there are troublesome parts of the plan where you’re faced with a painful dissection of incorrect assumptions, increased competition, erratic consumer needs and wants, and the relentless rollout of the […]

Healthcare Radio Rules: Low Rates Open the Door to a Highly-Effective Medical Marketing Tool

Last Updated on July 21, 2014 by Stewart Gandolf

A baker’s dozen of helpful tips in evaluating and using healthcare radio advertising Radio is a powerful media option for healthcare marketing. With rates negotiable to “half-off” or better, radio is worth a close look, even if you’ve avoided radio advertising in the past as too sophisticated or expensive for your hospital, organization or private […]

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