Last updated: [December 11, 2025]

Healthcare Success, LLC (“Healthcare Success,” “we,” “us,” or “our”) is committed to protecting and maintaining your privacy. This Privacy Policy explains what information we collect through our websites, how we use and share it, and the choices you have.

By using our websites, you agree to the practices described in this Privacy Policy.

Scope of this policy

This Privacy Policy applies to information collected through the HealthcareSuccess.com domain and any other websites we own or operate that display this Privacy Policy (collectively, the “Site”). It does not apply to any third‑party websites, services, or platforms that may link to or be linked from the Site; those are governed by their own privacy policies.

Information we collect

We may collect the following categories of information when you use the Site or interact with us:

• Identifiers and contact information, you provide via forms, such as your name, email address, phone number, company, job title, organizational details, and mailing address.
• Commercial information, such as records of products or services purchased, requested, or considered.
• Payment information, when you make a purchase, such as billing address and limited credit/debit card details needed to complete a purchase (card data is typically processed by our third‑party payment processor and not stored in full by us).
• Survey and feedback information, such as responses you provide in optional surveys or assessments.
• Usage and device information, such as IP address, browser type, device identifiers, pages visited, links clicked, and referring website, collected through cookies and similar technologies.

You may choose not to provide certain information, but this may limit your ability to use some features of the Site or receive certain services.

How we collect information

We collect information in several ways:

• Directly from you, when you fill out forms (such as newsletter sign‑ups, consultation requests, assessment forms, event registrations, or contact forms), create an account, make a purchase, or communicate with us.
• Automatically, through cookies, pixels, scripts, and other tracking technologies when you use the Site.
• From third parties, such as partners, platforms, or service providers that help us market our services, process transactions, or enrich our records.

How we use your information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site and our services.
• To respond to your inquiries, provide requested information, and deliver consulting, marketing, and educational services.
• To register you for and administer webinars, events, or programs.
• To process transactions, send purchase confirmations, and provide customer service and account management.
• To send you newsletters, educational content, and promotional communications about Healthcare Success offerings, if you sign up or otherwise consent to receive them (you can opt out at any time).
• To personalize content and communications based on your interests and interactions with the Site.
• To perform analytics, measure the effectiveness of our marketing, and understand how visitors use the Site.
• To detect, prevent, and address security, fraud, and technical issues.
• To comply with legal obligations and enforce our terms, policies, and other agreements.

Email communications and marketing

If you register for our e‑newsletter, download resources, or otherwise opt in, we may send you emails that include educational content, updates about the Site, invitations to events, and offers or promotions. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in those emails or contacting us using the information in the “Contact us” section below.

We may also send you non‑marketing communications related to transactions, service updates, or changes to our terms or policies.

Cookies and similar technologies

The Site uses cookies and similar technologies (such as pixels, tags, and local storage) to enhance your experience, understand how the Site is used, and support our marketing efforts.

Cookies are small data files that are placed on your device when you visit a website. We use:

• Strictly necessary cookies to enable core Site functionality, such as page navigation and access to secure areas.
• Performance and analytics cookies to help us understand how visitors interact with the Site (for example, which pages are visited most often) and to improve our content and user experience.
• Functional cookies to remember your preferences and settings, such as form inputs or language choices.
• Advertising and marketing cookies set by us or our partners to deliver relevant content, measure campaign performance, and build audience insights.

You can control cookies through your browser settings and, where required by applicable law, through any cookie banner or preference tools we make available. If you disable or reject cookies, some features of the Site may not function properly.

Third-Party Analytics and Marketing Platforms

Healthcare Success uses third-party analytics and tracking tools, including Google Analytics, to help us understand how visitors use our Site, improve performance, and measure the effectiveness of our content and marketing efforts. These tools may collect information such as IP address, device and browser type, pages visited, and interactions with our content, which is generally processed in an aggregated or de-identified form. We also store and manage subscriber and contact information in our customer relationship management and marketing platform, HubSpot, which we use to send communications, manage preferences, and maintain our marketing and sales records in a secure, organized way.

IP addresses and usage data

We may use IP addresses and similar identifiers to analyze trends, administer the Site, track aggregate usage patterns, understand which sites refer visitors to us, and gather broad demographic information. IP addresses are typically processed in aggregate form and are not used by us to identify you personally except where necessary for security, fraud prevention, or compliance purposes.

How we share information

We do not sell or rent your personally identifiable information to third parties. We may share information as follows:

• Service providers and vendors: We may share information with trusted vendors and service providers who perform services on our behalf, such as hosting, analytics, email delivery, payment processing, customer relationship management, or marketing support. These providers are authorized to use your information only as necessary to provide services to us.
• Partners and co‑branded offerings: From time to time, we may partner with other organizations to offer co‑branded programs, content, or services. If you register or engage through a co‑branded page or offering, we may share your information with that partner for the purposes described at the time of collection, such as delivering the joint offering or following up on your interest. The partner’s use of your information is governed by its own privacy policy.
• Business transfers: If Healthcare Success is involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will take reasonable steps to ensure that any successor entity continues to handle your information in a manner consistent with this Privacy Policy or will notify you of material changes.
• Legal, safety, and protection: We may disclose information if we believe it is necessary or appropriate to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our terms and agreements; or to protect the rights, property, or safety of Healthcare Success, our clients, our users, or others.

We may also use and share aggregated or de‑identified information that cannot reasonably be used to identify you.

Children’s privacy

The Site is intended for use by adults and is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take appropriate steps to delete it. If you believe a child has provided us with personal information, please contact us using the details below.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use. For example, when we collect sensitive information (such as payment card data), we use encryption during transmission and rely on reputable, security‑focused payment processors where applicable.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for choosing strong passwords, protecting your credentials, and notifying us of any suspected unauthorized access to your accounts or information.

Your choices and rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

• Access or request a copy of certain information we hold about you.
• Request that we correct or update inaccurate information.
• Request deletion of certain information, subject to legal or contractual obligations.
• Opt out of marketing communications.

To exercise these rights, or to update your preferences, you can:

• Use the “unsubscribe” link in our marketing emails to stop receiving those communications.
• Email us at [email protected] with your request.
• Use the contact us form we provide on the Site.

We may need to verify your identity before fulfilling certain requests, and we may retain certain information as required or permitted by law.

International visitors

If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located, which may have different data protection laws than your country of residence. We take steps to protect your information in accordance with this Privacy Policy wherever it is processed.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and may provide additional notice as required by applicable law. Your continued use of the Site after any changes become effective means you acknowledge the updated Privacy Policy.

Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected]

Healthcare Success, LLC
7545 Irvine Center Drive, #200, Irvine, CA 92618
Email: [email protected]

Phone: 800-656-0907