Testimonials

From the very beginning, the Healthcare Success team proved that our engagement wasn’t just another project—it was a true partnership. Your deep understanding of oncology, combined with thorough research into our company and competitors, set you apart. You didn’t just present surface-level insights; you internalized our business, bringing us a strategic vision that clearly defined where we were and where we needed to be to stand out—even before our engagement officially began. Your commitment went far beyond hours and budgets—it was an investment in our success. That level of dedication made it an easy decision to advocate for and partner with your agency, and I couldn’t recommend you more highly.

The Healthcare Success team has proven to be extremely effective in increasing urgent care patient volume. Their expertise in search engine optimization, social media, and online advertising continue to generate a high volume of new patient referrals to our centers. I would highly recommend them.

Healthcare Success has provided us (1) Spectacular TV ads that have been fruitful many times over their cost, (2) Expert, stunning copy and ad design, (3) Specialized expert consultants regarding telephone reception, physician marketing, and internet visibility and search optimization and (4) Increasingly effective and efficient marketing strategy. Their work is instrumental to our success in our hyper-competitive niche. Hiring Healthcare Success was one of the best business decisions I have ever made.

We were highly impressed with the thoroughness of the onsite review and the overall marketing plan’s in-depth assessment. The Healthcare Success team was extremely knowledgeable in their areas of expertise and comprehensiveness of their review. Their recommendations were very detailed and provided us with a clear understanding of how we needed to proceed with program growth. I highly recommend the Healthcare Success team to any organization seeking ways to improve their patient volume and financial growth opportunities.

We began working with Healthcare Success in early 2012 to market our outpatient family medicine and urgent care centers. Their efforts included creation of branded collateral, new website for Pomona Valley Health Centers and targeted media including TV, print and search engine marketing. They also trained our staff on phone skills and customer service. Finally, they consulted on doctor referral marketing with our physician liaisons.

As a result, our online advertising generated 750 unique phone calls between January 2012 and March 2013. Their TV advertising, print and SEO generated almost 1,400 calls between October 2012 and March 2013. The marketing represents our clinics very impressively and supports the outreach by our Physician Liaisons.

As you can imagine we are very happy, and I recommend them highly.

You guys are blowing me away with the quality, commitment and passion of your collective work!

Thank you for the awesome job you did on my website. Since my practice area is fairly unique (providing in-home behavior therapy for children with autism), I could not use an off-the-shelf, “cookie-cutter” website. You and your staff did an amazing job understanding my practice and my market and tailoring the website to our clientele. You requested and used my input along the way but your creativity is what makes the site unique. Within the past year, we had two new competitors move into our area, so we needed to do something to maintain our market share. I would highly recommend your services to any healthcare professional who is serious about marketing in a professional, ethical, and effective manner.

First, let me again extend my thanks for all that you, Stewart, Lonnie and everybody at Healthcare Success has done for us here at Syracuse Prosthetic Center. I have been meaning to write for some time, but it’s been quite busy. Once the marketing plan was implemented, we saw a 35% increase in sales and the first part of this year show the same % of increase over last year. Far more important, however, was our 500% increase in referral sources. And a quick look at our patient population shows a 75% increase in patient population in one year!

Working with you was the single best decision of my career.

You are quite simply the best I have ever worked with at what you do. No gimmicks. And you go far beyond just increasing sales. You have a solid understanding of what it takes to run a healthy medical business and what needs should be addressed first, second and third. Thank you!”

I am absolutely thrilled with how great everything turned out. Thank you so much for your hard work and patience with this project. 
I just couldn’t be happier with the outcome!

We are proud of the success you have generated, and will keep on utilizing your resources in all our marketing efforts.

We have had a good response from the radio campaign. We are really pleased with how quickly it has taken off. Our new name is really easy to remember and the script appeals to Canberrans. We have been told that they hear the ad and go straight to the website, which is another powerful marketing statement (i.e., if it were an ordinary site, it may be a downer, but being a strong site, it just spurs them on to call). Feedback so far is “heard your ad, it was classy, professional and memorable”. That is what you want from an ad! I think also the voice matters. She is not a typical “radio” voice and it all gels together to make a great ad. So thanks again for your great work!

Other news: we have been approached by another cosmetic physician who has heard of Vlad’s increasing reputation and wishes to refer patients to him, as did the CEO of the largest laser clinic in Canberra. They had heard happy comments from their patients/clients and we were told by the CEO of a private hospital here that “Vlad is taking Canberra by storm”. Other specialists have been impressed with our subtle yet punchy marketing campaign, and there have been quite a few comments stating that the website is professional and really fantastic. Since adding the patient education section, we noticed that patients were more likely to stay on the site and call us. So that is great too.

Healthcare Success knows exactly what they are doing when it comes to promoting medical private practice. Focused plans with huge return on investment.

My relationship with the experts at Healthcare Success is one of the most valuable professional relationships I have.

We are a vein center in Central PA that had experienced steady growth in our practice, but in the spring/summer of 2012, several other vein centers in our area opened, and a hospital health system began to purchase referring practices. All of that activity threatened our referral base. We saw a leveling off of growth and subsequently began to experience a fall off in referrals.

Healthcare Success re-branded our name, trained our receptionists and physician liaison, optimized our website, created pay-per-click and SEO campaigns, and used a multimedia approach in our advertising, which included internal marketing, TV, radio, print, outdoor billboards and public relations. Once ‘critical mass’ was reached, we began to experience an increase in our new patient volume. Last month, we saw the largest number of new patients since we opened in 2007. We are very pleased with the response to the advertising to date.

Stewart has been instrumental to our ongoing success. He is extremely savvy to what works in the world of professional referrals, and his advice has been invaluable.

Thanks to Lonnie, I have been able to cut all dependence on third party reimbursements in my practice. Now I have a 100% fee-based practice in cosmetic surgery, which was my goal when we first met. We achieved that goal within the first year of implementing Lonnie’s marketing approach. His results-based strategies have enabled me to achieve marketing success that fit my personality and image. I recommend him without reservation.

Stewart has had a relationship with our practice for many years. Most importantly, the changes we implemented to our practice allowed us to launch a worldwide charity, and as a result, the eyesight of many thousands of people has been saved.

Stewart’s ideas helped my wife and I build thriving practices in one of the most competitive marketplaces for plastic surgery in the entire country. Thank you Stewart.

Stewart helped develop a new brand identity, marketing materials and strategies for a new practice we were opening in an untapped market. His initial efforts continue to help us to win our market share, as competition has now developed around us. His strength in understanding the healthcare environment made it easier to work along with him than choosing an agency without that knowledge.

Our group decided to get input into our marketing efforts and once the search began for a top healthcare marketing firm, Healthcare Success kept showing up consistently in our search results. We interviewed Stewart Gandolf and came away very impressed, which is no small task for a group of doctors to agree on the same thing! But first impressions often aren’t last impressions. It was in our case. The entire team at Healthcare Success continued to impress us with their knowledge, skill, insight and honesty. We had some unique challenges and he helped come up with novel solutions. We definitely didn’t have a “cookie cutter” approach, but a very thoughtful, detailed and individualized approach to our situation. Overall, we were very satisfied with the entire team at Healthcare Success and would highly recommend their services.

I wanted to send you a quick note to let you know how pleased I have been with your services, and those of Healthcare Success.

We hired HSS to give us valuable strategic insight and direction on increasing our patient volume and becoming the place to go to for orthopedics in central Illinois. Your team of talented strategic planners, copywriters, web designers, media buyers, trainers, and project managers all brought their individual talents together to create a plan that was going to work best for our company and help us thrive in 2012 and beyond.

Dealing with your writer/account manager on various components of this campaign has been a pleasure. He is timely, efficient, and keeps the ball rolling. He’s very good at keeping everyone involved in the loop of progress, changes, and recommendations.

We fell in love with our new marketing brochure – we are so excited to watch our practice grow with the help and partnership of HSS.