Cultivate Positive Reviews With Proven Healthcare Reputation Management
Helping hospitals and multilocation healthcare brands generate, monitor, and respond to online reviews at scale.
Reputation management for doctors is an integral part of your marketing mix and can significantly impact patient intake volume and retention. Having a strategy in place to thoughtfully monitor and respond to reviews is essential to avoid common pitfalls, like:
- Failing to monitor and respond to reviews in a timely manner (or at all) due to lack of awareness or adequate staffing,
- Sharing updates and responding to feedback on review sites without a comprehensive marketing plan to support it,
- And responding in anger or haste to negative reviews.
Improve Patient Relationships, Ignite Positive Word of Mouth, and Help Your Brand Market Itself
Your business relies on local search traffic for business growth. Our HIPAA-compliant healthcare reputation management platform allows clients to solicit regular, periodic, or as-needed review requests across multiple platforms automatically via text, email, or one-on-one for patients in the office.
Get the online reviews and testimonials that reflect the great things patients say about you in person. In addition to our centralized, scalable ratings solicitations via text and email, our platform can help you generate high-quality reviews from patients in your office using products like QR codes, business cards, posters, iPads, or kiosks.
We also provide automated alerts for negative and neutral feedback, allowing you to quickly intercept negative reviews and minimize the risk of them ending up on your website or third-party review sites.
How Our Reputation Management Platform Works
We use a proactive, automated process to capture patient feedback and generate positive reviews for your hospital or practice website, and other third-party review sites.
Patients will leave a review for a doctor when asked.
With our easy-to-use and automated healthcare online reputation management platform, hospitals, and other healthcare providers can quickly engage with happy patients and ask them to leave a review of their recent experience.
Implementation is easy and we provide all of the digital marketing tools and healthcare marketing services you need to improve and protect your healthcare reputation.
Struggling With a Bad Reputation?
Contact us for an exploratory conversation to see whether we can help restore your reputation with our medical practice reputation management platform, SEO, social media, or staff training programs. We can also refer you to one of our partners who specialize in resolving deep or complicated brand reputation issues.
