Meet Our Ultra-Talented Team of Results-Focused Healthcare Marketing Experts

Catherine Conrad-Saydah

Director, Client Services

Catherine joins Healthcare Success with over 20 years of experience in the advertising industry, specializing in client service, account management and operations. She has worked at major ad agencies in NY and LA on multiple Fortune 500 clients.

She tapped into this vast experience to bring her knowledge of the marketing industry and her operational tool kit to businesses to her consulting practice, CCS101s, and prior to that at Hawthorne Advertising in Los Angeles as Director of Account Operation and then New Business Operations.

Catherine spent over 10 years at Ogilvy & Mather in both the NY and LA offices:

• At Ogilvy LA she led the integrated Ogilvy & Mather 360 team efforts for creative branding and strategy for the newly formed California Health Benefit Exchange — now called Covered California. She also worked on Cisco, Sony LATAM, ampm/ARCO and TravelNevada.
• At Ogilvy NY, Catherine worked on Goldman Sachs for seven years, first with the Events group and then expanding her role to include Corporate Communications when she led the account for the agency. She then transitioned to the newly won UPS account, where she set up and led Global RedWorks’ training and operations.
  Prior to her tenure at Ogilvy, Catherine worked at several NY agencies including J. Walter Thompson, FCB and Grey Direct where her client experience ran the gamut of industries, including, USPS, Kodak, Volvo and KeySpan Energy Delivery.

She holds an A.B. in Cultural Anthropology from Duke University and has completed multiple post-graduate business education courses at NYU. In December 2019 she completed a year-long certificate in Organizational Leadership and Communication at UC Irvine.

In her free time, Catherine enjoys all that life in California has to offer, whether spending time at the beach or in the mountains hiking, biking, running or paddling. She is on the boards of the SoCal Duke Women’s Forum and Gold Rush Adventure Racing and volunteers as a floor educator at the La Brea Tar Pits.

Megan Klute

Client Success Supervisor

Megan is a seasoned, solution-minded account lead versed in brand strategy, digital and traditional media, experiential marketing, implementing fully integrated campaigns, and providing actionable reporting and key insights. She has a wide array of healthcare experience ranging from hospital and health systems, health plans, medical device, dental and oncology. Megan’s diverse healthcare brand experience includes Toshiba America Medical Systems, Experian Health, Molina Healthcare, Santa Clara Valley Medical Center, and L.A. Care Health Plan.

Megan received a B.A. in communications, with an advertising emphasis, from California State University, Fullerton. Outside of the office, Megan is an avid runner, enjoys riding her bike to the beach, and exploring new places.

Leslie Hines-Brooks

Client Success Manager

As an account manager, Leslie plays a central role in the successful implementation of our clients’ overall digital marketing strategies. She also oversees all social media efforts, including set-up, implementation and optimization of clients’ accounts across multiple platforms. Before coming to Healthcare success, Leslie spent nine years at the Disneyland Resort as an Operations Leader, and brings a high level of energy and customer service to the team. She graduated from California State University, Fullerton with a Bachelor of Science in communications.

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