Meet Our Ultra-Talented Team of Results-Focused Healthcare Marketing Experts Please discover the diverse, vastly experienced, and dedicated marketing professionals our agency has assembled to serve the marketing demands of medical practices, healthcare organizations, hospitals, pharmaceuticals, medical entities, and medical organizations. Stewart Gandolf, MBA Chief Executive Officer Stewart Gandolf, MBA Chief Executive Officer Stewart Gandolf, MBA, is Chief Executive Officer of Healthcare Success, one of the nation’s leading healthcare and digital marketing agencies. Over the past 20 years, Stewart has marketed and consulted for over 1,000 healthcare clients, ranging from practices and hospitals to multi-billion dollar corporations. A frequent speaker, Stewart has shared his expertise at over 200 venues nationwide. As an author and expert resource, Stewart has also written for many leading industry publications, including the 21,000 subscriber Healthcare Success Insight blog. Stewart also co-authored, “Cash-Pay Healthcare: Start, Grow & Perfect Your Cash-Pay Healthcare Business.” Stewart began his career with leading advertising agencies, including J. Walter Thompson, where he marketed Fortune 500 clients such as Wells Fargo and Bally’s Total Fitness. Read articles by Stewart Gandolf, MBA » 800-656-0907 Robert Miller Managing Director Robert Miller Managing Director Prior to joining Healthcare Success, Robert Miller was President and Managing Director with BPD Advertising, where he helped grow the agency into a thriving, full-service traditional and digital firm specializing in hospitals and health systems. Some of Robert’s premier clients included HCA and Adventist Health. Miller has also served in a variety of marketing leadership roles for blue chip healthcare companies including Abbott Diabetes Care, Abbott Medical Optics, Baxter and the American Medical Association. Miller holds an MBA in Marketing and Strategy from Northwestern University’s Kellogg School of Management and a BA in Economics from the University of Wisconsin-Madison. Dana Callow Executive Creative Director Dana Callow Executive Creative Director Equal parts art director and copywriter, Dana oversees all aspects of creative development for Healthcare Success’ clients. For the past 20 years, she has held a wide range of creative leadership roles for agencies including AbelsonTaylor, DraftFCB and Scout. Dana has earned numerous awards developing strategic marketing campaigns for multiple healthcare and pharmaceutical clients and brands, including Abbott (Pedialyte, Similac and Ensure), Amgen (Enbrel and Neulasta), Allergan (Restasis), AstraZeneca (Zomig), Jazz Pharmaceuticals (Xyrem), Humana, Blue Cross Blue Shield, Columbia Regional Medical Center, Vein Centers of America, and others. A leader and builder of effective creative teams, she is known for getting involved in the nuts and bolts of strategizing, concepting and developing executions that move people and drive results. For Dana, marketing has to work, and she focuses her competitive energy on making sure it does. Melissa Martinez Director of Client Services Melissa Martinez Director of Client Services Throughout her 15 year career in direct marketing, Melissa has driven consecutive growth across hundreds of clients within the Healthcare, Insurance, Financial Services, and Higher Education industries. An award-winning strategic marketer, Melissa brings with her a wealth of knowledge in planning and tactical methodologies that have aided in her clients’ success for brand awareness, revenue growth, lead generation and retention. She’s led successful customer strategy and marketing for large scale campaigns across numerous enterprise brands, such as Anthem, FedEx Office and MetLife. Jonathan Silver Account & SEO Director Jonathan Silver Account & SEO Director Jonathan specializes in creating and managing enterprise-level digital marketing and search engine optimization campaigns. Before joining Healthcare Success, Jon led search engine optimization for Pacific Dental Services, one of the nation’s leading dental services organizations boasting over 900 locations. Jon began his digital marketing career with one of the nation’s largest digital marketing agencies. Jon earned both his BA and MA at California State University, Long Beach. Darlene Dobry Strategic Advisor, Pharmaceutical and Device Darlene Dobry Strategic Advisor, Pharmaceutical and Device For more than 30 years, Darlene has worked with healthcare clients across nearly every therapeutic category and has launched an impressive roster of brands in the pharmaceutical, biotech, diagnostic and device spaces. She has held executive positions at some of the top global healthcare agencies in the pharma industry, including Ogilvy and McCann. She has received the SmartCEO Brava Award, Medical Marketing & Media Hall of Femme Award, Healthcare Businesswomen’s Association Rising Star Award and the prestigious PharmaVoice 100 award, which celebrates the top 100 most inspiring people in the life-sciences industry. Jeff Mancino Chief Financial Officer Jeff Mancino Chief Financial Officer Jeff brings more than 20 years experience as a CFO to Healthcare Success in his role as strategic partner and trusted advisor to the CEO. Jeff is a process expert, a proven leader in performance management and has extensive experience in financial reporting & modeling, audit & compliance and M&A. Jeff’s previous career stops include National Medical Enterprises (Tenet Healthcare), Centex Homes (Pulte Group) and Birtcher Real Estate Ltd. (Mitsui & Co. Ltd.). He is adept at identifying cost drivers and substantial areas of savings, overcoming obstacles to company growth and is able to gain a long-range outlook of business through solid financial planning and strategy. Jeff earned his undergraduate accounting degree from California State University, Long Beach and did his graduate work at Golden Gate University. Along with his wife and daughter, Jeff is an ardent supporter of people with special needs and together they regularly donate time and money to a variety of organizations. Kathy Roy Gaughran Senior Marketing Strategist Kathy Roy Gaughran Senior Marketing Strategist In her career, Kathy has helped over 4,000 clients all over North America achieve their growth goals. As an award-winning strategic marketing planner, Kathy has been involved in both the high-level strategies required for long-term sustainability, plus the tactical execution used to accomplish the day-to-day successes. In addition, Kathy is an accomplished speaker, appearing at countless national, local and state healthcare associations. Kathy is a member of the American Marketing Association and The Direct Marketing Association. Read articles by Kathy Roy Gaughran » Email Kathy Roy Gaughran Megan Klute Client Success Supervisor Megan Klute Client Success Supervisor Megan is a seasoned, solution-minded account lead versed in brand strategy, digital and traditional media, experiential marketing, implementing fully integrated campaigns, and providing actionable reporting and key insights. She has a wide array of healthcare experience ranging from hospital and health systems, health plans, medical device, dental and oncology. Megan’s diverse healthcare brand experience includes Toshiba America Medical Systems, Experian Health, Molina Healthcare, Santa Clara Valley Medical Center, and L.A. Care Health Plan. Megan received a B.A. in communications, with an advertising emphasis, from California State University, Fullerton. Outside of the office, Megan is an avid runner, enjoys riding her bike to the beach, and exploring new places. Mark Tager, MD Medical Advisor Mark Tager, MD Medical Advisor Mark J Tager, MD is Chief Enhancement Officer (CEO) of ChangeWell, Inc., a San Diego organization that trains and coaches healthcare practitioners to enhance their presence in person, on camera and online. A veteran of more than 1,000 presentations, Mark shares his skills and passion to empower those who attend his trainings. As a physician, he is well grounded in aesthetic, lifestyle, regenerative and integrative medicine. A highly sought-after speaker and consultant, he has lectured and trained extensively in the United States, Europe and Asia. Mark is active with many of the functional, integrative, and anti-aging medical associations. He received his undergraduate and medical degrees from Duke University and trained in Family Practice at the University of Oregon Helath Sciences Center. He has authored or co-authored ten books on disease prevention, health promotion and practice management, as well as produced more than 100 educational videos. Garrick Gaffney Digital Account Supervisor Garrick Gaffney Digital Account Supervisor Garrick is a SEM specialist with over 10 years of agency and enterprise level experience managing paid search campaigns on Google, Yahoo! and Bing. Helping clients at Healthcare Success acquire new patients through paid search and other various digital marketing initiatives is what fuels him. A positive, persistent, and fun attitude is what he brings on a daily basis along with detailed optimization skills. He has a passion for travel, playing tennis with his dad weekly, eating Vietnamese food, and keeping up with his rescue dog Bear. Leslie Hines-Brooks Client Success Manager Leslie Hines-Brooks Client Success Manager As an account manager, Leslie plays a central role in the successful implementation of our clients’ overall digital marketing strategies. She also oversees all social media efforts, including set-up, implementation and optimization of clients’ accounts across multiple platforms. Before coming to Healthcare success, Leslie spent nine years at the Disneyland Resort as an Operations Leader, and brings a high level of energy and customer service to the team. She graduated from California State University, Fullerton with a Bachelor of Science in communications. Read articles by Leslie Brooks » Naghmeh Jafarzadeh Senior SEO Specialist Naghmeh Jafarzadeh Senior SEO Specialist Naghmeh is responsible for technical search engine optimization (SEO) and developing on-going SEO strategies to improve our clients’ organic traffic and presence. She has over eight years of experience working with national and international clients across various industries, including enterprise-level healthcare businesses, multilocation practices, retail, and e-commerce. She always strives to deliver excellent work that is in-depth, thorough and meets the highest standards. What’s more, she always takes a proactive approach to her projects, continually searching for ways to drive more organic growth. Before joining Healthcare Success LLC, Naghmeh worked for two of the nation’s leading SEO firms: first as SEO Analyst for the venerable Bruce Clay, Inc, and then as SEO Architect Manager, Earned Media, for ForwardPMX (aka The Search Agency). Naghmeh received her BS in Computer Science from the University of Tehran-Iran. Her industry certifications include GoogleAnalytics, Amazon SEO, and SEOToolSet. Andrew Ta Digital Marketing Specialist Andrew Ta Digital Marketing Specialist Andrew is a digital marketing specialist who partners with clients to reach their target audience by optimizing their website and social media platforms. After five years of digital marketing experience working with both in-house and agencies, he believes in using data to help drive marketing decisions. Andrew has trained dozens of clients on the importance of SEO, reputation management, and social media presence. He holds a degree in Communications from Cal State Fullerton. When he’s not working he enjoys binging on Food Network and keeping up with the latest NBA news and games. Celeste Ethington Associate Project Manager/Media Coordinator Celeste Ethington Associate Project Manager/Media Coordinator Celeste works hard behind-the-scenes to coordinate client projects and make sure we meet our goals and deadlines. Her attention to detail, flexibility, and organizational skills are key to client success. Celeste also works alongside our media buyer to execute traditional media buys. She is in constant communication with representatives from different media outlets, handling paperwork, coordinating creative projects, and monitoring traffic. Celeste holds a BS in Business Administration from San Diego State University. In her spare time, she practices traditional Tahitian dance and plays the piano. Charlie DeNatale Media Buyer Charlie DeNatale Media Buyer Charlie has over 30 years of experience in media planning, buying and research with specific expertise in national, regional and local direct response broadcast strategies and analysis. He previously was media director of Christopher Thomas Associates and Lobo & Petrocine in New York and is currently overseeing and managing all media plans and budgets for more than 30 clients. During his career, he was instrumental in the successful multi-million-dollar media launch of the popular diet supplement, Metabolife. He has also served as a marketing consultant for AT&T, Playboy Enterprises and Tribune Entertainment, helping to develop revenue-generating strategic partnerships with Fortune 500 companies and media outlets. Charlie attended Upsala College and has a Bachelor of Science degree in Radio and Television Broadcasting. Jacob Schuster Business Development Jacob Schuster Business Development A healthcare digital marketer for more than six years, Jacob began his career as a Strategist on the Internet Brands/WebMD team. Jacob later transitioned into the digital agency world, and today he leads relationships for many of Healthcare Success’ new clients. Jacob helps all sizes of organizations, and his most recent clients range from a single location addiction treatment center to a 65 location senior living community. Jacob prides himself on his ability to assess his clients’ needs, and then guide them to the optimal digital marketing strategy for their business. Eddie Olivas Senior Web Developer Eddie Olivas Senior Web Developer Eddie has been a web developer and graphic designer for over a decade. For 5 years, he took the freelance world by storm taking on projects large and small, gaining priceless knowledge and skills along the way, and leaving a mass of satisfied clients and good friends in his wake. In his free time, he enjoys writing, painting, playing & recording music, Brazilian Jiu Jitsu, and being Superdad for his 2 beautiful daughters. Elisa Negrete Senior Accountant Elisa Negrete Senior Accountant Kyle Hojem, CDMP Marketing Manager Kyle Hojem, CDMP Marketing Manager Kyle has been with Healthcare Success since 2013. Before joining the team at HS, Kyle interned with a community newspaper in Long Beach, CA, and on the Marketing/PR team for the 2013 Newport Beach Film Festival. He attended California State University, Fullerton, and graduated with a BA in Communications with a Concentration in Advertising. In addition, he proudly holds an AS in Business Management from Irvine Valley College and the Certified Direct Mail Professional (CDMP) certification from the United States Postal Service. Kyle is an avid music and radio fan, foodie and loves old TV shows.