Meet Your Team
Since graduating from the University of Notre Dame in 2016 with a bachelor’s degree in Graphic Design and Pre-Health Studies, Alex has been honing her craft both agency-side and in the freelance jungle. With a keen eye for branding, she brings a versatile skill set to the team spanning the identity, digital, and print disciplines. Alex enjoys art and design particularly because of its effectiveness in communicating without words. Her other creative interests include photography, illustration, and visual storytelling.
Most of her friends describe her as bubbly and energetic, but she largely prefers alone time to make pillow forts and read comics late into the night. During her off-hours, she likes trying out new eateries, traveling with family, playing video games, and hiking with her two pit bull rescues.
With 15 Years experience, Brandon has broad and deep expertise across B2B, B2C, and C2C areas of SEO Marketing, having worked with some of the largest brands. His expertise in Semantic SEO and Technical SEO have guided brands through site migrations and redesigns, standing up new brands/verticals with go to market strategies, and building growth strategies. He has a strong relationship with many tool providers and vendors, often joining and advising product roadmaps to ensure clients receive the best data for their decision making.
With more than 18 years of brand and marketing experience, Brett is an award-winning multidisciplinary designer with a proven track record in helping companies (B2B + B2C) to realize the full potential of their brands and communications.
Combining a passion for measurement innovation and performance-based marketing with his deep experience in corporate identity, Brett has contributed to the success of brands including Align Technology, Amylin Pharmaceuticals, Aston Martin, Cornerstone OnDemand, Dodge, Invisalign, iTero, Keck Medicine of USC, Life Technologies, Merck, Schering-Plough, Sharp Healthcare, Tandem, and Time Warner.
Brett provides a unique perspective, having worked as an integral part of global design teams both in-house and agency-side, providing informed and beautiful design solutions spanning print, digital, environmental, and visual design to over 175 companies of every size and maturity.
Brett received his BFA in Graphic Design from The Rhode Island School of Design in 2004 and is an active member of the AIGA, the Professional Association for Design.
Cat is an experienced copywriter who harnesses her experience and expertise to write about key topics and leave a lasting impact on the target audience and content objectives.
With over seven years of professional writing experience for top-tier marketing agencies and world-changing companies, Cat is a seasoned writer with a knack for crafting engaging and influential content that always hits the mark.
But Cat's journey doesn't end with writing alone. With more than a decade of successful tenure in the Customer Care Management field, she has honed a unique blend of creativity and customer success management expertise. This balance allows Cat to seamlessly marry creative innovation with a profound understanding of the customer journey, from its inception to completion, to create the ultimate customer experience.
Beyond her professional endeavors, Cat takes pride in her role as a published children's book author. Her first book, titled "You're Beautiful as Both," is a heartwarming celebration of diversity from the perspective of a mixed-race person, delivering a powerful message that encourages children to embrace the beauty found in differences.
Cat is a visionary with an unwavering dedication to excellence, a wealth of experience, and a passion for making a positive impact. She is poised to continue shaping impactful narratives and contributing to a more inclusive world through her writing.
In her free time, she enjoys spending time with her three children and sweet yorkipoo, exercising, discovering new places off the beaten path, and curling up with a good read. She believes in being present, fun, open-minded, and always true to who she is. She is creative to her core and fearlessly living out her dreams.
Chanel joins Healthcare Success as the SEO Content Coordinator and is responsible for improving keyword and content optimization to increase our client’s online visibility, traffic, and presence in organic search results. Her digital marketing career has spanned across a multitude of industries, from public transport to the charity sector, and she has a passion for creating online communications that are compelling, relevant, and engaging. Chanel is an avid reader and bibliophile, with a BA in Creative Writing from the Open University UK.
Chantal Cowie is a seasoned advertising professional with seven years of experience navigating both digital and traditional media landscapes. Holding dual degrees in Journalism and Radio, Television, and Film from the University of Wisconsin-Madison, she brings a unique perspective to the industry. Chantal is passionate about educating clients and driving revenue growth through data-driven strategies. Her ability to build strong partnerships is rooted in active listening and strategic thinking, ensuring that client goals are always at the forefront. When not immersed in the world of advertising, Chantal enjoys exploring diverse cultures, indulging in Los Angeles' culinary scene, and appreciating art.
As Healthcare Success’ Senior Media Buyer, Charlie DeNatale has overseen and executed traditional media plans for over 75 healthcare clients. With over 35 years of experience, Charlie has purchased advertising in virtually every city and town in the US (200 DMAs). Charlie prides himself on his adept media strategy, research, planning, buying, and implementation of both direct response and branded media campaigns.
Originally from New York City, Charlie joined the Healthcare Success team in 2010. Before Healthcare Success, Charlie served as VP/Advertising for several in-house media corporations and worked as Media Director for New York-based advertising agencies Christopher Thomas Associates and Lobo & Petrocine. Beyond healthcare, Charlie has led hundreds of media campaigns for higher education, finance, and sports.
A graduate of Upsala College, his career has also included public speaking, radio broadcasting, and sports reporting for national sports networks and news outlets. Charlie currently resides in San Diego, California.
Chris is one of our business development representatives. He began his career in mergers and acquisitions and later transitioned to the marketing industry. Chris prides himself in his ability to create open lines of communication between prospective clients and Healthcare Success.
Chris began his SEM career at Yahoo! Search Marketing in 2004 and brings our clients over 15 years of agency experience driving profitable growth through strategic paid search and social campaigns.
Chris has a paroven track record of managing multi-million dollar B2C, B2B, and e-commerce campaigns in healthcare, mental health, addiction treatment, dietary supplements, and other industries.
Some of Chris' previous clients include American Addiction Centers, Essential Elements, Live Conscious, 1MD Nutrition, Above Urgent Care, Visions Teen, New Dawn Treatment Centers, Hope By the Sea, LifeRestore, Albertsons, and Toyota.
Certified in Google Ads, Microsoft Ads, and Meta Ads, Chris is adept at leveraging analytics to uncover insights, optimize campaigns for maximum performance, and uncover innovative ways to grow revenues at scale.
For more than 30 years, Darlene has worked with healthcare clients across nearly every therapeutic category and has launched an impressive roster of brands in the pharmaceutical, biotech, diagnostic and device spaces. She has held executive positions at some of the top global healthcare agencies in the pharma industry, including Ogilvy and McCann. She has received the SmartCEO Brava Award, Medical Marketing & Media Hall of Femme Award, Healthcare Businesswomen’s Association Rising Star Award and the prestigious PharmaVoice 100 award, which celebrates the top 100 most inspiring people in the life-sciences industry.
Gabby Villegas is an account supervisor at Healthcare Success. Gabby has over three years of digital marketing experience, particularly in the areas of paid search, social, and email marketing in an agency setting. She has worked with many clients to generate successful campaigns, increase website visitors and overall revenue while helping guide and teach clients in all aspects of digital marketing. Gabby graduated with a B.A. in Communication, with an emphasis on Societal Communication from Point Loma Nazarene University. When she is not working, she is reading one of the hundreds of books on her shelves or perusing TikTok to find the next food hotspot.
Garrick is a SEM specialist with over 10 years of agency and enterprise level experience managing paid search campaigns on Google, Yahoo! and Bing. Helping clients at Healthcare Success acquire new patients through paid search and other various digital marketing initiatives is what fuels him.
A positive, persistent, and fun attitude is what he brings on a daily basis along with detailed optimization skills. He has a passion for travel, playing tennis with his dad weekly, eating Vietnamese food, and keeping up with his rescue dog Bear.
Grant is a Senior SEO Strategist with over 30 years of experience in marketing focusing on digital channels, content, and performance-led successes for local, national, and international companies and organizations. Grant’s SEO experience spans real estate, healthcare, addiction treatment, e-commerce, senior care, technology, travel, and employment verticals, often sharing his expertise and insights as a speaker at SEO & marketing conferences around the US and around the world.
Hailey is passionate about multi-channel marketing and cultivating strong client relationships. She strives to execute her client's goals while helping them develop a deeper understanding of digital marketing.
With four years of agency experience, she has led strategy for and worked in various online advertising programs. These platforms include Google Ads (Paid Search, Display, YouTube, and the Google Ad Grant for Nonprofits), Meta (Facebook, Messenger, Instagram, or Meta Audience Network), LinkedIn, TikTok, and Bing. She has prior experience managing multi-million dollar paid social campaigns for a Fortune 500 company and has extensive experience running campaigns for nonprofits. Hailey also has a background in SEO, CRO, and conversion design, among other services.
In her free time, Hailey enjoys baking, taking care of her plants, and anything DIY. As a San Diego resident, she loves getting out to the beach, hiking, and skiing.
A healthcare digital marketer for more than six years, Jacob began his career as a Strategist on the Internet Brands/WebMD team. Jacob later transitioned into the digital agency world, and today he leads relationships for many of Healthcare Success’ new clients. Jacob helps all sizes of organizations, and his most recent clients range from a single location addiction treatment center to a 65 location senior living community. Jacob prides himself on his ability to assess his clients’ needs, and then guide them to the optimal digital marketing strategy for their business.
Jeff brings more than 20 years experience as a CFO to Healthcare Success in his role as strategic partner and trusted advisor to the CEO. Jeff is a process expert, a proven leader in performance management and has extensive experience in financial reporting & modeling, audit & compliance and M&A. Jeff’s previous career stops include National Medical Enterprises (Tenet Healthcare), Centex Homes (Pulte Group) and Birtcher Real Estate Ltd. (Mitsui & Co. Ltd.). He is adept at identifying cost drivers and substantial areas of savings, overcoming obstacles to company growth and is able to gain a long-range outlook of business through solid financial planning and strategy. Jeff earned his undergraduate accounting degree from California State University, Long Beach and did his graduate work at Golden Gate University. Along with his wife and daughter, Jeff is an ardent supporter of people with special needs and together they regularly donate time and money to a variety of organizations.
Justin's passion for healthcare marketing has always been focused on the patient's journey and developing strategies and actions that help people in pain overcome their "internal barriers" to schedule the care they need. His philosophies around assisting healthcare providers and brands build trust with the public have resulted in millions in revenue growth for his healthcare clients and helped these providers grow their clinics, allowing them to help more patients. Justin believes in listening and supporting these brands, digging deep into what is actually happening with their brand across modalities, and leveraging the subject matter experts to develop the best path forward to generate measurable results for our clients.
In her career, Kathy has helped over 4,000 clients all over North America achieve their growth goals. As an award-winning strategic marketing planner, Kathy has been involved in both the high-level strategies required for long-term sustainability, plus the tactical execution used to accomplish the day-to-day successes. In addition, Kathy is an accomplished speaker, appearing at countless national, local and state healthcare associations. Kathy is a member of the American Marketing Association and The Direct Marketing Association.
Larissa Town is a seasoned Account Manager with nearly 8 years of experience in helping clients meet their marketing goals. She graduated from the University of Louisville with a degree in psychology, which deepened her interest in human connection and the art of communication.
Throughout her career, Larissa has led dozens of successful website projects and robust marketing campaigns, working closely with clients to develop and implement strategies that drive results. She has led successful campaigns of all sizes from independently owned doctors' offices to statewide hospital networks. Her expertise in the Google and Meta Paid Ad space has enabled her to maximize clients' advertising budgets and achieve impressive ROI.
Larissa's passion for creating meaningful connections extends beyond her work in marketing. In her free time, she enjoys learning new skills (currently learning piano), gardening, and taking her dog for an urban hike around Chicago.
With her combination of experience, expertise, and creativity, Larissa has established herself as a trusted advisor and partner to her clients, helping them achieve their business objectives while building strong and lasting relationships.
Mark J Tager, MD is Chief Enhancement Officer (CEO) of ChangeWell, Inc., a San Diego organization that trains and coaches healthcare practitioners to enhance their presence in person, on camera and online. A veteran of more than 1,000 presentations, Mark shares his skills and passion to empower those who attend his trainings. As a physician, he is well grounded in aesthetic, lifestyle, regenerative and integrative medicine. A highly sought-after speaker and consultant, he has lectured and trained extensively in the United States, Europe and Asia.
Mark is active with many of the functional, integrative, and anti-aging medical associations. He received his undergraduate and medical degrees from Duke University and trained in Family Practice at the University of Oregon Health Sciences Center. He has authored or co-authored ten books on disease prevention, health promotion and practice management, as well as produced more than 100 educational videos.
Mary Hayes brings over 25 years of marketing experience to Healthcare Success, including specialized expertise in digital strategies, content marketing, and SEO. A proud graduate of the University of Maryland, College Park, where she earned her BA in Speech Communication and Rhetoric, Mary has developed a unique ability to create compelling narratives that resonate with audiences. Her expertise lies in crafting targeted solutions that not only drive brand growth but also foster deep engagement with customers. Mary’s approach blends strategic insight with creativity and an analytical mindset, allowing her to tackle complex marketing challenges and deliver impactful, measurable results. She is passionate about staying ahead of industry trends and leveraging innovative techniques to enhance brand visibility in an ever-evolving digital landscape. Outside of her professional pursuits, Mary cherishes spending quality time with her family. Whether hiking outdoors, enjoying beach days, or embarking on road trips, she values time with her two sons, who inspire her both personally and professionally.
A strategic, multidisciplinary content director with 20 years of experience in content marketing for small to large businesses. Today, she oversees the content department at HS, which includes her dream team of stellar editors and writers.
Among various in-house marketing positions, she has spent most of her career at top-tier SEO agencies, including Bruce Clay, considered the father of SEO. Her specialty is developing processes for quality content that align search, brand, and performance objectives across all consumer touchpoints.
Melanie holds a B.A. in journalism from California State University Northridge. When she’s not sitting at her desk in her cozy home office, she's cooking simple meals and enjoying life with her husband and son.
Melanie Tsai is a Senior Account Manager at Healthcare Success. She brings 6 years of agency experience with a deep knowledge of digital marketing and brand strategy.
With a degree in Literary Journalism from the University of California, Irvine, she’s passionate about storytelling and human communication. She translates this passion into her work by linking data, branding, and creative to help clients uncover their own stories, and drive growth through meaningful connection.
In her spare time, you can find Melanie hanging out with her two cats, immersed in a new audio book, or trying out the latest snacks at the Disneyland parks with her family and friends.
Naghmeh is the SEO Manager at HS, responsible for technical search engine optimization (SEO) and developing ongoing content strategies to improve our clients’ organic traffic and presence. She has over ten years of experience working with national and international clients across various industries, including enterprise-level healthcare businesses, multilocation practices, real estate, retail, publishing, and e-commerce. She always strives to deliver excellent in-depth, thorough work and meets the highest standards.
Before joining Healthcare Success LLC, Naghmeh worked for two of the nation’s leading SEO firms: first as SEO Analyst for the venerable Bruce Clay, Inc, and then as SEO Architect Manager for ForwardPMX (AKA The Search Agency). She has performed effective SEO strategy on many nationally known brands such as eBay, Century 21, Realtor, Weather Channel, Redbull, Grammy’s, CapitalOne, Pacific Dental, Investor’s Business Daily, etc.
Netania Le is the Senior Paid Media Specialist at Healthcare Success. In her role, she heads paid social campaigns, supports the paid search department, and oversees all internal marketing projects. Her areas of expertise also include local Search Engine Optimization and reputation management.
She is very tech-savvy, stays on top of industry trends in the ever-evolving social media landscape, and is constantly seeking to improve client results. Before joining Healthcare Success, Netania worked in various healthcare organizations and marketing roles in both the nonprofit and public sector, including Pacific Dental Services’ marketing department. She received her bachelor’s degree from Chapman University.
Paul brings over 20 years of experience in creative agency leadership and account management, with a strong passion for brand strategy, creative, web, SEO, and digital advertising. He has delivered solutions for global consumer brands, foundations, universities, medical research centers, nonprofits, and advocacy organizations.
As a systems-level thinker, Paul has led the development of over a dozen web and digital programs for the Robert Wood Johnson Foundation. He has orchestrated marketing initiatives in mental health and regenerative medicine for the University of Colorado Anschutz Medical Center. In this work, he has become dedicated to supporting innovation and improving healthcare and public health outcomes.
As an active backcountry skier and cyclist, Paul has also balanced his professional expertise with a deep personal love of the outdoors and the environment. In his home state of Colorado, he has spearheaded integrated climate change, sustainability, and resource conservation campaigns for Keystone Policy Center, Rocky Mountain Institute, City of Boulder, and Town of Vail.
Paul is a visual artist and painter, a collector of guitars, an aficionado of history, and a proud Dad of two teenagers. Throughout the year, you can find him hiking in the mountains near Boulder with his three dogs, Hazel, Desmond, and Zoe.
Sara has more than 15 years digital and content marketing experience. She specializes in writing engaging, educational, and on-brand content for healthcare clients across the nation. Sara enjoys distilling complex topics into relatable, readable content whether she’s taking a new product to market, promoting emerging technologies, or explaining complex medical concepts.
Sara is also a wife, mother of 5 (3 human, 2 furry), gardener, author of the children’s book, “Banana Island,” and volunteer VP of Communications for her children’s elementary school PTA, where she manages all inbound marketing.
Stewart Gandolf, MBA, is Chief Executive Officer of Healthcare Success, one of the nation’s leading healthcare and digital marketing agencies. Stewart began his career with leading advertising agencies, including J. Walter Thompson, where he marketed Fortune 500 clients such as Wells Fargo and Bally’s Total Fitness. Over the past 20 years, Stewart has marketed and consulted for over 1,000 healthcare clients, ranging from practices and hospitals to multi-billion dollar corporations.
A frequent speaker, Stewart has shared his expertise at over 200 venues nationwide. Stewart has also written for many leading industry publications as an author and expert resource, including the 21,000 subscriber Healthcare Success Insight blog. Stewart also co-authored “Cash-Pay Healthcare: Start, Grow & Perfect Your Cash-Pay Healthcare Business.”
Read articles by Stewart Gandolf, MBA »
With over two decades of experience in development and specializing in web solution architecture, Tony has a diverse range of technical knowledge that is always consistently adapting and evolving with the ever-changing landscape of the digital world. He has spent the ladder of his career dedicated to helping international non-profit brands, such as Mercy Ships, Operation Smile and Feeding America in bridging the gap between technology and traditional direct response marketing. He believes in the power of technology to drive positive change, and his passion lies in leveraging innovative solutions to enhance outreach and engagement for organizations that make a difference in the communities.
While he is not immersing himself in technology, Tony lives a very active lifestyle where you will find him exploring the great outdoors scaling mountains and monuments or doing endurance sports.
