Meet Our Ultra-Talented Team of Results-Focused Healthcare Marketing Experts Please discover the diverse, vastly experienced, and dedicated marketing professionals our agency has assembled to serve the marketing demands of medical practices, healthcare organizations, hospitals, pharmaceuticals, medical entities, and medical organizations. Stewart Gandolf, MBA Chief Executive Officer Stewart Gandolf, MBA Chief Executive Officer Stewart Gandolf, MBA, is Chief Executive Officer of Healthcare Success, one of the nation’s leading healthcare and digital marketing agencies. Over the past 20 years, Stewart has marketed and consulted for over 1,000 healthcare clients, ranging from practices and hospitals to multi-billion dollar corporations. A frequent speaker, Stewart has shared his expertise at over 200 venues nationwide. As an author and expert resource, Stewart has also written for many leading industry publications, including the 21,000 subscriber Healthcare Success Insight blog. Stewart also co-authored, “Cash-Pay Healthcare: Start, Grow & Perfect Your Cash-Pay Healthcare Business.” Stewart began his career with leading advertising agencies, including J. Walter Thompson, where he marketed Fortune 500 clients such as Wells Fargo and Bally’s Total Fitness. Read articles by Stewart Gandolf, MBA » 800-656-0907 Robert Miller Managing Director Robert Miller Managing Director Prior to joining Healthcare Success, Robert Miller was President and Managing Director with BPD Advertising, where he helped grow the agency into a thriving, full-service traditional and digital firm specializing in hospitals and health systems. Some of Robert’s premier clients included HCA and Adventist Health. Miller has also served in a variety of marketing leadership roles for blue chip healthcare companies including Abbott Diabetes Care, Abbott Medical Optics, Baxter and the American Medical Association. Miller holds an MBA in Marketing and Strategy from Northwestern University’s Kellogg School of Management and a BA in Economics from the University of Wisconsin-Madison. Catherine Conrad-Saydah Director, Client Services Catherine Conrad-Saydah Director, Client Services Catherine joins Healthcare Success with over 20 years of experience in the advertising industry, specializing in client service, account management and operations. She has worked at major ad agencies in NY and LA on multiple Fortune 500 clients. She tapped into this vast experience to bring her knowledge of the marketing industry and her operational tool kit to businesses to her consulting practice, CCS101s, and prior to that at Hawthorne Advertising in Los Angeles as Director of Account Operation and then New Business Operations. Catherine spent over 10 years at Ogilvy & Mather in both the NY and LA offices: At Ogilvy LA she led the integrated Ogilvy & Mather 360 team efforts for creative branding and strategy for the newly formed California Health Benefit Exchange — now called Covered California. She also worked on Cisco, Sony LATAM, ampm/ARCO and TravelNevada. At Ogilvy NY, Catherine worked on Goldman Sachs for seven years, first with the Events group and then expanding her role to include Corporate Communications when she led the account for the agency. She then transitioned to the newly won UPS account, where she set up and led Global RedWorks’ training and operations. Prior to her tenure at Ogilvy, Catherine worked at several NY agencies including J. Walter Thompson, FCB and Grey Direct where her client experience ran the gamut of industries, including, USPS, Kodak, Volvo and KeySpan Energy Delivery. She holds an A.B. in Cultural Anthropology from Duke University and has completed multiple post-graduate business education courses at NYU. In December 2019 she completed a year-long certificate in Organizational Leadership and Communication at UC Irvine. In her free time, Catherine enjoys all that life in California has to offer, whether spending time at the beach or in the mountains hiking, biking, running or paddling. She is on the boards of the SoCal Duke Women’s Forum and Gold Rush Adventure Racing and volunteers as a floor educator at the La Brea Tar Pits. Darlene Dobry Strategic Advisor, Pharmaceutical and Device Darlene Dobry Strategic Advisor, Pharmaceutical and Device For more than 30 years, Darlene has worked with healthcare clients across nearly every therapeutic category and has launched an impressive roster of brands in the pharmaceutical, biotech, diagnostic and device spaces. She has held executive positions at some of the top global healthcare agencies in the pharma industry, including Ogilvy and McCann. She has received the SmartCEO Brava Award, Medical Marketing & Media Hall of Femme Award, Healthcare Businesswomen’s Association Rising Star Award and the prestigious PharmaVoice 100 award, which celebrates the top 100 most inspiring people in the life-sciences industry. Jeff Mancino Chief Financial Officer Jeff Mancino Chief Financial Officer Jeff brings more than 20 years experience as a CFO to Healthcare Success in his role as strategic partner and trusted advisor to the CEO. Jeff is a process expert, a proven leader in performance management and has extensive experience in financial reporting & modeling, audit & compliance and M&A. Jeff’s previous career stops include National Medical Enterprises (Tenet Healthcare), Centex Homes (Pulte Group) and Birtcher Real Estate Ltd. (Mitsui & Co. Ltd.). He is adept at identifying cost drivers and substantial areas of savings, overcoming obstacles to company growth and is able to gain a long-range outlook of business through solid financial planning and strategy. Jeff earned his undergraduate accounting degree from California State University, Long Beach and did his graduate work at Golden Gate University. Along with his wife and daughter, Jeff is an ardent supporter of people with special needs and together they regularly donate time and money to a variety of organizations. Kathy Roy Gaughran Senior Marketing Strategist Kathy Roy Gaughran Senior Marketing Strategist In her career, Kathy has helped over 4,000 clients all over North America achieve their growth goals. As an award-winning strategic marketing planner, Kathy has been involved in both the high-level strategies required for long-term sustainability, plus the tactical execution used to accomplish the day-to-day successes. In addition, Kathy is an accomplished speaker, appearing at countless national, local and state healthcare associations. Kathy is a member of the American Marketing Association and The Direct Marketing Association. Read articles by Kathy Roy Gaughran » Email Kathy Roy Gaughran Megan Klute Client Success Supervisor Megan Klute Client Success Supervisor Megan is a seasoned, solution-minded account lead versed in brand strategy, digital and traditional media, experiential marketing, implementing fully integrated campaigns, and providing actionable reporting and key insights. She has a wide array of healthcare experience ranging from hospital and health systems, health plans, medical device, dental and oncology. Megan’s diverse healthcare brand experience includes Toshiba America Medical Systems, Experian Health, Molina Healthcare, Santa Clara Valley Medical Center, and L.A. Care Health Plan. Megan received a B.A. in communications, with an advertising emphasis, from California State University, Fullerton. Outside of the office, Megan is an avid runner, enjoys riding her bike to the beach, and exploring new places. Mark Tager, MD Medical Advisor Mark Tager, MD Medical Advisor Mark J Tager, MD is Chief Enhancement Officer (CEO) of ChangeWell, Inc., a San Diego organization that trains and coaches healthcare practitioners to enhance their presence in person, on camera and online. A veteran of more than 1,000 presentations, Mark shares his skills and passion to empower those who attend his trainings. As a physician, he is well grounded in aesthetic, lifestyle, regenerative and integrative medicine. A highly sought-after speaker and consultant, he has lectured and trained extensively in the United States, Europe and Asia. Mark is active with many of the functional, integrative, and anti-aging medical associations. He received his undergraduate and medical degrees from Duke University and trained in Family Practice at the University of Oregon Helath Sciences Center. He has authored or co-authored ten books on disease prevention, health promotion and practice management, as well as produced more than 100 educational videos. Brett Maurer Senior Art Director Brett Maurer Senior Art Director With more than 18 years of brand and marketing experience, Brett is an award-winning multidisciplinary designer with a proven track record in helping companies (B2B + B2C) to realize the full potential of their brands and communications. Combining a passion for measurement innovation and performance-based marketing with his deep experience in corporate identity, Brett has contributed to the success of brands including Align Technology, Amylin Pharmaceuticals, Aston Martin, Cornerstone OnDemand, Dodge, Invisalign, iTero, Keck Medicine of USC, Life Technologies, Merck, Schering-Plough, Sharp Healthcare, Tandem, and Time Warner. Brett provides a unique perspective, having worked as an integral part of global design teams both in-house and agency-side, providing informed and beautiful design solutions spanning print, digital, environmental, and visual design to over 175 companies of every size and maturity. Brett received his BFA in Graphic Design from The Rhode Island School of Design in 2004 and is an active member of the AIGA, the Professional Association for Design. Garrick Gaffney Digital Account Supervisor Garrick Gaffney Digital Account Supervisor Garrick is a SEM specialist with over 10 years of agency and enterprise level experience managing paid search campaigns on Google, Yahoo! and Bing. Helping clients at Healthcare Success acquire new patients through paid search and other various digital marketing initiatives is what fuels him. A positive, persistent, and fun attitude is what he brings on a daily basis along with detailed optimization skills. He has a passion for travel, playing tennis with his dad weekly, eating Vietnamese food, and keeping up with his rescue dog Bear. Leslie Hines-Brooks Client Success Manager Leslie Hines-Brooks Client Success Manager As an account manager, Leslie plays a central role in the successful implementation of our clients’ overall digital marketing strategies. She also oversees all social media efforts, including set-up, implementation and optimization of clients’ accounts across multiple platforms. Before coming to Healthcare success, Leslie spent nine years at the Disneyland Resort as an Operations Leader, and brings a high level of energy and customer service to the team. She graduated from California State University, Fullerton with a Bachelor of Science in communications. Read articles by Leslie Brooks » Naghmeh Jafarzadeh Senior SEO Specialist Naghmeh Jafarzadeh Senior SEO Specialist Naghmeh is responsible for technical search engine optimization (SEO) and developing ongoing SEO strategies to improve our clients’ organic traffic and presence. She has over eight years of experience working with national and international clients across various industries, including enterprise-level healthcare businesses, multilocation practices, retail, and e-commerce. She always strives to deliver excellent work that is in-depth, thorough and meets the highest standards. What’s more, she always takes a proactive approach to her projects, continually searching for ways to drive more organic growth. Before joining Healthcare Success LLC, Naghmeh worked for two of the nation’s leading SEO firms: first as SEO Analyst for the venerable Bruce Clay, Inc, and then as SEO Architect Manager, Earned Media, for ForwardPMX (aka The Search Agency). She has optimized websites for many nationally known brands including eBay.com, Century 21.com, Realtor.com, WeatherChannel.com, Redbull.com, GRAMMY.com, CapitalOne.com and Pacific Dental (SmileGeneration.com). Naghmeh received her BS in Computer Science from the University of Tehran-Iran. Her industry certifications include GoogleAnalytics, Amazon SEO, and SEOToolSet. Brett Golbert Senior Digital Marketing Manager Brett Golbert Senior Digital Marketing Manager Brett Golbert is proud to be the Senior Digital Marketing Manager at Healthcare Success, among the nation’s leading healthcare and digital marketing agencies. Brett has over 10 years of digital marketing experience, particularly in the areas of search engine optimization (SEO) and content marketing. After graduating from Babson College in Massachusetts, Brett worked for a now-retired United States Senator and an entertainment P.R. firm. His digital marketing career began as a content specialist for an SEO agency where he marketed Fortune 500 clients such as AT&T, CBS, and DuPont. He was then the SEO Supervisor at Pacific Dental Services, growing organic search traffic by over 30% year-over-year for a dental support organization with over 900 practices across the country. Brett lives in Orange County, California, with his wife, Karla; their toddlers, Avi and Audrey; and their four stepchildren. Andrew Ta Digital Marketing Specialist Andrew Ta Digital Marketing Specialist Andrew is a digital marketing specialist who partners with clients to reach their target audience by optimizing their website and social media platforms. After five years of digital marketing experience working with both in-house and agencies, he believes in using data to help drive marketing decisions. Andrew has trained dozens of clients on the importance of SEO, reputation management, and social media presence. He holds a degree in Communications from Cal State Fullerton. When he’s not working he enjoys binging on Food Network and keeping up with the latest NBA news and games. Celeste Ethington Associate Project Manager/Media Coordinator Celeste Ethington Associate Project Manager/Media Coordinator Celeste works hard behind-the-scenes to coordinate client projects and make sure we meet our goals and deadlines. Her attention to detail, flexibility, and organizational skills are key to client success. Celeste also works alongside our media buyer to execute traditional media buys. She is in constant communication with representatives from different media outlets, handling paperwork, coordinating creative projects, and monitoring traffic. Celeste holds a BS in Business Administration from San Diego State University. In her spare time, she practices traditional Tahitian dance and plays the piano. Charlie DeNatale Media Buyer Charlie DeNatale Media Buyer As Healthcare Success’ Senior Media Buyer, Charlie DeNatale has overseen and executed traditional media plans for over 75 healthcare clients. With over 35 years of experience, Charlie has purchased advertising in virtually every city and town in the US (200 DMAs). Charlie prides himself on his adept media strategy, research, planning, buying, and implementation of both direct response and branded media campaigns. Originally from New York City, Charlie joined the Healthcare Success team in 2010. Before Healthcare Success, Charlie served as VP/Advertising for several in-house media corporations and worked as Media Director for New York-based advertising agencies Christopher Thomas Associates and Lobo & Petrocine. Beyond healthcare, Charlie has led hundreds of media campaigns for higher education, finance, and sports. A graduate of Upsala College, his career has also included public speaking, radio broadcasting, and sports reporting for national sports networks and news outlets. Charlie currently resides in San Diego, California. Jacob Schuster Business Development Jacob Schuster Business Development A healthcare digital marketer for more than six years, Jacob began his career as a Strategist on the Internet Brands/WebMD team. Jacob later transitioned into the digital agency world, and today he leads relationships for many of Healthcare Success’ new clients. Jacob helps all sizes of organizations, and his most recent clients range from a single location addiction treatment center to a 65 location senior living community. Jacob prides himself on his ability to assess his clients’ needs, and then guide them to the optimal digital marketing strategy for their business. Eddie Olivas Senior Web Developer Eddie Olivas Senior Web Developer Eddie has been a web developer and graphic designer for over a decade. For 5 years, he took the freelance world by storm taking on projects large and small, gaining priceless knowledge and skills along the way, and leaving a mass of satisfied clients and good friends in his wake. In his free time, he enjoys writing, painting, playing & recording music, Brazilian Jiu Jitsu, and being Superdad for his 2 beautiful daughters. Brian Garcia Web Developer Brian Garcia Web Developer Brian started as a graphic designer and web developer in 2015. Within a few years, he realized coding was much more fun. He is a graduate of the Art Institute with a Bachelor’s Degree in Graphic Design and Web Development. Brian likes to spend time with his family, play video games, cook and find new places to eat. Elisa Negrete Senior Accountant Elisa Negrete Senior Accountant Netania Le Marketing Communications Specialist Netania Le Marketing Communications Specialist Netania is a graduate of Chapman University with a Bachelor of Science degree in Health Sciences and a minor in Psychology. Netania gained a passion for healthcare marketing through a combination of her academic, internship, volunteer, and work experiences. Her health sciences capstone investigated health disparities, building on well-established research concerned with the unequal distribution of health and disease. Before joining Healthcare Success, she worked in a variety of healthcare organizations, including being a part of the marketing department at Pacific Dental Services. Netania is invested in promoting health and wellness and influencing successful patient engagement.