COVID Healthcare Marketing Questions: Pause, Pivot, or Push for Success?

Last Updated on April 7, 2020 by Stewart Gandolf

<span data-mce-type=”bookmark” style=”display: inline-block; width: 0px; overflow: hidden; line-height: 0;” class=”mce_SELRES_start”></span> COVID-19 has changed the healthcare industry quicker in the last two weeks than in the last 50 years. With medical practices temporarily shutting down and elective procedures put on hold, what should healthcare networks and healthcare specialists do with their marketing campaigns‘ strategies? To […]

How to Build a Healthcare Brand for Millennials (and why you must)

Last Updated on March 3, 2020 by Stewart Gandolf

computer used for healthcare marketing 2019

The Core Concept of Branding Is Positive Differentiation A brand is the total experience that a customer has with your product, service or company. Many medical practices, hospitals and other healthcare resources have, until recently, misunderstood —- or simply dismissed—the MILLENNIAL GENERATION. Definitions will vary, but the Pew Research Center provides the most authoritative characterization […]

Digital Marketing & The Front Desk: Can They Work Hand-in-Hand?

Last Updated on June 5, 2019 by Kathy Roy Gaughran

Can your medical front desk staff handle your marketing in their “spare time?” We advise against it. Time is difficult enough to spare, and digital marketing deserves the time and attention of someone with the right marketing expertise. Regardless, your front desk staff does play a key role in the success or failure of your […]

Don’t Let Your Copywriting Cost You

Last Updated on June 3, 2019 by Kathy Roy Gaughran

If you were in pain, would you want to see a surgeon? Or would you rather see a board-certified surgeon specializing in a minimally invasive procedure that gets you back to doing what you love? Words matter, and quality copy helps patients to see their experience in your office will be unlike anything they could […]

Where’s Your Brand Connection and Loyalty After the Buyout?

Last Updated on June 6, 2019 by Kathy Roy Gaughran

The healthcare delivery industry changes daily. Given the many moving parts, creating and maintaining a brand connection today—for solutions the public may need someday—is a serious challenge. Consider how these variables are at work: On one hand, the quiet-and-compliant patients of the past have morphed into empowered consumers. They are better informed bring expectations of high value, […]

Hospital Branding and Name Changes: How Data Reveals Expectations [Podcast]

Last Updated on February 26, 2018 by Stewart Gandolf

[Healthcare Success Leadership Podcast] In this installment of our continuing educational series, Healthcare Success CEO Stewart Gandolf talks with Rob Klein, founder and CEO of healthcare marketing research firm Klein & Partners. A prospective name change, branding or rebranding, will dramatically impact every aspect of a hospital system…image, operation and culture. Here’s how research can provide […]

How Creative Advertising Images Turn Heads and Bend Minds

Last Updated on June 5, 2019 by Stewart Gandolf

We’ve been looking for a good springboard opportunity to present the creative advertising images that are included with this post. It’s difficult to characterize all the ways how-and-why reasons that good visuals turn your head, tell a story and/or bend your mind. And frankly, that’s an important secret sauce ingredient. There aren’t many ad messages […]

Creating Powerful and Engaging Video Testimonials

Last Updated on June 5, 2019 by Kathy Roy Gaughran

[Part of a continuing series] Consider how these important marketing touchpoints intersect: Video content now accounts for well over half of the traffic online Well over half of health and healthcare searches begin with an Internet search Positive reviews and testimonials strongly influence purchase decisions So this formula—video-plus-Internet-plus-testimonials—is a powerful combination for effective healthcare marketing. […]

The Indisputable Marketing Power of Being First

Last Updated on June 5, 2019 by Kathy Roy Gaughran

There’s an analogy that I offer clients to demonstrate the importance of being first in marketing. I ask: “Charles Lindbergh made the first solo nonstop flight across the Atlantic Ocean. Can you name the second person to do so?” “If John Hancock famously signed the Declaration of Independence first, can you name the second person […]

How to Be The Best Damn Ice Cream Shop in Town

Last Updated on June 5, 2019 by Stewart Gandolf

There’s an excellent reason why Baskin Robbins offers more than one flavor of ice cream. And why the people they attract don’t shop there for…say, bicycle tires. The Baskin Robbins a brand name that is known for excellent ice cream. In fact, 31 flavors, enough ice cream varieties to satisfy nearly everyone. And that’s it—all […]

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