[SERIES WRAP] How to Profitably and Ethically Attract The Patients You Want

HSS Swoosh For the past few weeks we’ve had a lot of fun presenting our seven-part educational video series of successful marketing strategies for healthcare practices and hospitals. Lonnie Hirsch and I (Stewart Gandolf) decided to make these fast-paced and informative presentations available to our readers at no cost, but for a limited time only.

One of the unique things about these one-to-one presentations—and something we’ve not done previously—is to share some of the marketing ideas and techniques that are normally reserved for our private client meetings and educational seminars.

What’s more, all of the best practice healthcare marketing strategies and tactics have been field-tested and proven successful with thousands of hospitals and private practices over the past two decades. Here’s a brief recap of what’s included:

1. How to Use Scientific Marketing to Attract Patients

The first installment is about how to maximize your Return-on-Investment, and minimize risk, with a scientific approach to marketing and advertising. Included is the step-by-step process we use to develop and implement a successful marketing plan for doctors and hospitals nationwide.

2. The Secrets to Converting 90% or more of Phone Inquiries to Patients

It’s alarming, but your phone staff may be hanging up on opportunity. Typically, about 33 percent of callers hang up with setting an appointment. We cover four critical but simple changes to ensure your staff is booking more new patients.

3. Branding your Organization for a Competitive Edge

The key goal for any branding opportunity is to create a message that leverages your unique position in the market place and gives you a compelling competitive advantage. Your brand is all about being top of mind with your target audience.

4. Winning more Doctor Referrals and Securing Professional Relationships

In this video we present the key elements of building and securing professional relationships. It’s the heart of a systematic plan to attract and maintain a flow of doctor referrals.

5. How to Create Profitable Advertising

Here’s how to avoid many of the common mistakes that hospitals and practices make when they advertise. But more importantly we reveal the critical “must do’s” to ensure that your advertising brings in real, documented results.

6. The Secrets to Attracting Patients via the Internet

Using the Internet effectively to attract new patients goes beyond creating a corporate website. In this sixth video we cover many of today’s most critical Internet opportunities available such as pay-per-click, remarketing, social media and doctor review sites.

7. Action Steps: Ensuring Your Success

The final video in the series is a wrap up that provides an action plan for implementing the strategies provided in the earlier videos. It’s a practical way for doctors and marketing professionals to implement a best practice approach immediately.

This free video series is coming to a close right now. It’s a continuing marketing education package—with our compliments—that you shouldn’t miss.

Stewart Gandolf, MBA

Stewart Gandolf
Chief Executive Officer & Creative Director at Healthcare Success
Over the years Stewart has personally marketed and consulted for over 1,457 healthcare clients, ranging from private practices to multi-billion dollar corporations. Additionally, he has marketed a variety of America’s leading companies, including Citicorp, J. Walter Thompson, Grubb & Ellis, Bally Total Fitness, Wells Fargo and Chase Manhattan. Stewart co-founded our company, and today acts as Chief Executive Officer and Creative Director. He is also a frequent author and speaker on the topic of healthcare marketing. His personal accomplishments are supported by a loving wife and two beautiful daughters.



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“Despite practicing in a hyper-competitive market, our new-patient counts are double what they were for the same time period last year. Hiring Healthcare Success was one of the best business decisions I have ever made.”

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– Jonathan Calure, MD

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