Successful Strategies for Online Patient Research and Engagement
Successful Strategies for Online Patient Research and Engagement
Healthcare Success Founding Partner Stewart Gandolf leads the HSS contingent attending SHSMD CONNECTIONS 2011, providing VIP podcasts, Tweets and blog post coverage direct from #SHSMD11 in Phoenix.
For our first SHSMD interview, Stewart spoke with Alan Shoebridge of Providence Health & Services of Portland, OR. His topic for SHSMD this afternoon is Successful Strategies From Online Patient Research.
In this interview Alan shares advice about how creating an online panel of patients for continuing online research. This unique approach provides significant advantages over focus groups including being cost-effective for you and simple for them. Online research helps marketing professionals test concepts, justify strategic decisions, and become patient experience experts.
If you can make his session today at 3:45, we highly recommend it.
You can follow these updates here and via Twitter @hcsuccess, @stewartgandolf, @lonniehirsch and @hospitalsuccess. (Hashtags are #shsmd11, #shsmd, #hcmktg and #mgma.)
Related Articles:
Patient Experience Strategy and Research for Hospitals
Marketing and PR Professionals Uniting for Winning Results
Marketing Lessons from Massachusetts' Reform Experience
Living the Brand: Leading Your Organization’s Customer Experience Strategy
Patient Panels: Listening to the Voice of the Patient at Cleveland Clinic and Dean Health








