Successful Strategies for Online Patient Research and Engagement

By Stewart Gandolf
Chief Executive Officer

Hot Topics from SHSMD 2011

Successful Strategies for Online Patient Research and Engagement

Healthcare Success Founding Partner Stewart Gandolf leads the HSS contingent attending SHSMD CONNECTIONS 2011, providing VIP podcasts, Tweets and blog post coverage direct from #SHSMD11 in Phoenix.

For our first SHSMD interview, Stewart spoke with Alan Shoebridge of Providence Health & Services of Portland, OR. His topic for SHSMD this afternoon is Successful Strategies From Online Patient Research.

In this interview Alan shares advice about how creating an online panel of patients for continuing online research. This unique approach provides significant advantages over focus groups including being cost-effective for you and simple for them. Online research helps marketing professionals test concepts, justify strategic decisions, and become patient experience experts.

If you can make his session today at 3:45, we highly recommend it.

You can follow these updates here and via Twitter @hcsuccess, @stewartgandolf, @lonniehirsch and @hospitalsuccess. (Hashtags are #shsmd11, #shsmd, #hcmktg and #mgma.)



Stewart Gandolf
Chief Executive Officer at Healthcare Success
Stewart Gandolf, MBA, is Chief Executive Officer of Healthcare Success, one of the nation's leading healthcare and digital marketing agencies. Over the past 20 years, Stewart has marketed and consulted for over 1,000 healthcare clients, ranging from practices and hospitals to multi-billion dollar corporations. A frequent speaker, Stewart has shared his expertise at over 200 venues nationwide. As an author and expert resource, Stewart has also written for many leading industry publications, including the 21,000 subscriber Healthcare Success Insight blog. Stewart also co-authored, "Cash-Pay Healthcare: Start, Grow & Perfect Your Cash-Pay Healthcare Business." Stewart began his career with leading advertising agencies, including J. Walter Thompson, where he marketed Fortune 500 clients such as Wells Fargo and Bally's Total Fitness.



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