What’s Meaningful Use? Patient Portal Introduced by Multispecialty Group Practice Marketing in Albany, NY Area

By Stewart Gandolf
Chief Executive Officer

The Virtual Office Visit

A virtual office visit. Consult with the doctor online. Send a brief note. Request or cancel medical appointments, medication refills, or a referral.

Physicians and patients in the upstate, Albany NY area are connecting in new ways with the introduction myCareDOT patient portal. Community Care Physicians (CCP) – a multispecialty medical group of 200 providers – is currently rolling-out a user-friendly portal that could be a group practice marketing model or for hospitals and other provider facilities.

CCP’s vision is to improve health care quality with the adoption of health information technology. At the top of the list is an online feature labeled webVisit – the ability for patients to receive “virtual care” for every day medical issues. They describe it as “allowing unparalleled access to their doctors and health information.” The portal also facilitates managing lab results, personal health records, appointment scheduling and referrals, patient health education and electronic prescribing.

Community Care patients first create a user account and select a primary care physician. They can update their personal health record, including medical problems, medications, allergies, family and social history, and immunizations. If the patient accepts the online relationship terms, they can send general messages to their doctor, request/cancel an appointment, request a prescription refill, or request a referral.

Most of the portal services are free of charge to the patient. The webVisit, however, has an associated cost which may be covered or covered with co-pay by some insurance plans. They system advises the patient of any co-pay or standard fee is prior to the webVisit session.

The mycareDOT patient portal and Electronic Health Record program currently serves over 3,000 patients in six of the Community Care offices. Community Care Physicians, P.C. is a multi-specialty medical group with over 35 practices in 20 specialty services, including Internal Medicine, Family Medicine, Pediatric Medicine, Obstetrics and Gynecology, ImageCare Medical Imaging, Image Guided Radiation Therapy, Interventional Radiology, General Surgery, Urology, Physical Therapy, Urgent Care, Walk-In Care, Laboratory, Audiology, Dermatology, Diabetes Education and Nutrition, Occupational Medicine, Business Care, Wellness, and Aesthetic Laser.

There’s more about the mycareDOT patient portal via this link.

Stewart Gandolf
Chief Executive Officer at Healthcare Success
Stewart Gandolf, MBA, is Chief Executive Officer of Healthcare Success, one of the nation's leading healthcare and digital marketing agencies. Over the past 20 years, Stewart has marketed and consulted for over 1,000 healthcare clients, ranging from practices and hospitals to multi-billion dollar corporations. A frequent speaker, Stewart has shared his expertise at over 200 venues nationwide. As an author and expert resource, Stewart has also written for many leading industry publications, including the 21,000 subscriber Healthcare Success Insight blog. Stewart also co-authored, "Cash-Pay Healthcare: Start, Grow & Perfect Your Cash-Pay Healthcare Business." Stewart began his career with leading advertising agencies, including J. Walter Thompson, where he marketed Fortune 500 clients such as Wells Fargo and Bally's Total Fitness.

Comments

Continue

Your proposal will include:


Competitor Intel Icon
Competitor Intel
Recommendations Icon
Recommendations
Our Pricing Icon
Our Pricing

...and much more!

“Despite practicing in a hyper-competitive market, our new-patient counts are double what they were for the same time period last year. Hiring Healthcare Success was one of the best business decisions I have ever made.”

Headshot of Jonathan Calure
– Jonathan Calure, MD

List of recent conversions