New Software Helps Keep Doctor Referrals From Getting Lost

By Stewart Gandolf
Chief Executive Officer

Jonathan Govette

Jonathan Govette

When it comes to doctor referrals, most primary care offices either 1) hand their patients a piece of paper and HOPE they make an appointment with the specialist, or 2) fax the referral directly to the specialist’s office.

The trouble is, up to 70% of patients never make their way to actually see the specialist.

Fear, lack of understanding or laziness can keep patients from making their own appointment, and faxes can easily get lost. Plus, there is no way for either the PCP or specialist to know what really happened to those referrals.

Today Stewart Gandolf, MBA interviewed Jonathan Govette, Founder or In contrast to Physician Liaison software (a subject for another day), GetReferralMD is a referral platform that connects both specialists and PCPs together.

Someday practice management and EMR systems will be integrated, but until then, stand alone solutions like GetReferralMD can help.


Stewart Gandolf
Chief Executive Officer at Healthcare Success
Stewart Gandolf, MBA, is Chief Executive Officer of Healthcare Success, one of the nation's leading healthcare and digital marketing agencies. Over the past 20 years, Stewart has marketed and consulted for over 1,000 healthcare clients, ranging from practices and hospitals to multi-billion dollar corporations. A frequent speaker, Stewart has shared his expertise at over 200 venues nationwide. As an author and expert resource, Stewart has also written for many leading industry publications, including the 21,000 subscriber Healthcare Success Insight blog. Stewart also co-authored, "Cash-Pay Healthcare: Start, Grow & Perfect Your Cash-Pay Healthcare Business." Stewart began his career with leading advertising agencies, including J. Walter Thompson, where he marketed Fortune 500 clients such as Wells Fargo and Bally's Total Fitness.



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