by Lori Waltz
The role of a Physician Liaison has emerged as a vital marketing position for many specialty practices. Although providers and practice decision-makers understand the concept and value of working with a representative, they don’t always know which skill sets are most important to success when hiring.
I work with clients throughout the nation in establishing Physician Liaison programs for doctors and hospitals, including hiring and training the right people to represent them. (In fact, we’re working on filling several posts right now.) It might help you to know what our experience has proven to be needed for success in the job.
Some Healthcare Marketing posts: ; ;
Although the title might vary—Physician Liaison, Physician Relations, Practice Representative—the primary role is new business development. What you DO NOT want to do is to expect that your marketing communications person or graphic artist can do double duty. That's a classic mistake; the requirements that make for success as a Physician Liaison are completely different.
Specific tasks and responsibilities will vary, but here are seven of the most important traits to look for when hiring a Physician Liaison:
Of course, there are additional criteria, but as an overarching requirement, a Physician Liaison must truly understand the importance of professional referrals to specialty practices. In many situations, referrals are the essential lifeblood of the business.
For more on this topic, read: Hiring a Healthcare Practice or Organization Rep.
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