Marketing Trainer Lori Waltz is something of a healthcare Road Warrior with a string of success stories and travel anecdotes. Here’s the scoreboard: She has helped over 1,000 practices and hospitals in her career, including 48 states, plus a few nearby countries and territories.
Oops…only 48 states?
It’s true. Lori has provided marketing training—about telephone/front desk conversions, doctor referral building, staff customer service, to name a few—in every state in the union EXCEPT North Dakota and Kentucky. (Is there a hospital or professional practice anywhere in KENTUCKY or NORTH DAKOTA that can help Lori complete her travel map?)
Here are a few “travel stories,” and examples of how Lori’s consultation and training benefits the client practice:
The practice in Anchorage has been a client and friend for over ten years. They have doubled their sleep study referrals, we’ve created new print and broadcast ads, and the practice has been expanding the practice with additional locations.
As for new business, the Montana practice added a trained representative, and the added exposure yielded a 55 percent increase in new doctor referrals to the practice.
But working with healthcare practices will occasionally have picture postcard weather, and some wonderful side benefits. For example…
Lori’s consultation and training helped this practice inspire an over-the-top buy-in from the staff regarding the importance of excellence in customer service and the value of new patient conversions.
We’re serious about this.
Lori wants to work with a provider practice or hospital in Kentucky and in North Dakota as the last two states on her list. (Any location is OK, but especially Kentucky and North Dakota.) Send Lori an email [lori @ healthcaresuccess.com] or call, Call (800) 656-0907.
For more on this topic, read our previous post: The First Three Doctor Marketing Questions and What They Reveal About Your Success.
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Training Specialist and Senior Consultant Lori Waltz has consulted with hundreds of medical and dental practices throughout the US, and in nearly every specialty. In addition to having a solid education in marketing, behavior training and business management, Lori is a former manager and practice representative. Her specialized training programs that increase practice efficiency, provide a better patient experience, increase the number of booked patients, multiply patient referrals, and enhance professional reputation. You can connect with Lori here.