Nearly everyone agrees with the well-intended ideal of an informed healthcare consumer. But if your hospital is listed among the major national “hospital ranking” systems, you may need to offer some guidance and interpretation. From a 50-thousand foot altitude, providing patients and/or prospective patients with comparative insight about the good (and the not-so-good) performance of […]
There’s a troublesome disconnect between how the nation’s medical system defines the quality of healthcare providers and how patients and prospective patients judge a “good doctor.” “Doctors who listen are important, but ‘some of the nicest doctors are the least competent,’ cautioned Dr. Elliott Fisher of the Dartmouth Institute for Health Policy and Clinical Practice” […]
