Healthcare Success

THE BLOG
photo of video projector

The way we do video conference calls in our office at Healthcare Success is several measures of professional quality ahead of most everyone else. We’re proud of our video conferencing setup. It conveys a million-dollar setup, but the cost is low and the benefits are high. We’re often asked how we do it…and we’re pleased […]

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upset patient in waiting room

[Part One of a two-part article about one of the top patient satisfaction complaints: long waiting times in accessing care and healthcare service delivery the doctor’s office. Here’s how to identify the problem and what to do about it.] There’s a well-considered reason that the healthcare industry is doing its best to banish the term […]

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video conferencing session in doctors office

Just the other day, an out-of-town guest sat in on a company-wide meeting in our office. To my surprise, he was super-impressed with what, to us, was a regular Monday morning “standup.” This is the starter session for our business week. It brings together everyone in the office, plus two or three people who attend […]

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key inserted into glowing keyhole

Exactly when is it a sound business decision to outsource all or part of your healthcare or dental marketing or advertising?

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Keeping your patients connected and your schedule full automatically. Using computer and mobile technology to communicate with busy patients, give back time to the busy office staff, keep the appointment calendar filled, and boost productivity is a win-win-win proposition. Here's a new way to automate a time-intensive task-using a "patient's choice" that keeps them connected […]

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A recent article in the Los Angeles Times highlighted the use of pre-med students and other college students who want to pursue careers in medicine or nursing as “medical scribes” to accompany physicians during patient appointments.  These scribes carry laptop computers to enter treatment plans into electronic medical records software programs as well as follow […]

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