Topics: Physician Reviews And Ratings

How to Handle Negative Physician Reviews and Feedback

June 7, 2019Last Updated on by Stewart Gandolf
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[Community Manager Series Installment]  The care and feeding of all social media issues fall squarely in the lap of the community manager. All the good, the bad and the “everything else” from online physician reviews and feedback demands constant attention. The trouble is, nobody enjoys handling a hot potato, negative physician review or feedback. Related: […]

Why I Fired My Doctor (and Went to Her Competitor)

June 6, 2019Last Updated on by Stewart Gandolf
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A professional colleague provided this first-person experience and the reasons he fired the doctor. We’ll cloak the identities involved, but here’s what went wrong—and how the problem could have been avoided. “The physician that I had been seeing was leaving the practice, and an alternative specialist was recommended. Two weeks later I was present for […]

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