Controlling The Message for Better Outcomes and Medical Practice Reputation

We have yet to find an online physician and medical practice rating system that is “perfect.” Are you aware of how you rate on HealthGrades.com, or ratemds.com, or Vitals.com, or any of the dozens of other physician rating websites that populate the Internet? If someone has taken the time to post a comment, does it […]

Fight, Flight or Listen: 3 Ways to Deal with Physician Reviews & Negative Patient Comments

Perhaps you’ve followed the Taco Bell (“Of Course We Use Real Beef“) PR brouhaha, or you recall the PR catastrophe for BP regarding last year’s gulf oil spill. Admittedly these are big business issues at the tip of the PR disaster sword. The media has a field day, and it’s a spectator sport for the […]

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