Hiring the Perfect Medical Scheduler, AKA Superstar June 4, 2019Last Updated on by Lori Waltz Wanted: Customer Service SUPERSTAR. It’s the first phrase that should come to mind when you’re crafting a Medical Scheduler job description. The person who answers the phone for new patients can make or break your organization. This is someone with the power to convert every new patient who calls—or to drive many of them away. […]