Healthcare Branding Misconception: “The Community Already Knows Us!”

August 8, 2019Last Updated on by Peter Do

Occasionally, I hear from a doctor or healthcare executive, “We don’t need a lot of marketing. Everyone in the community already knows us.” To that, I have to say: “Are you sure?” Remember, you spend a lot of time with your own brand, and it’s easy to forget that very few people have even a […]

Healthcare “News You Can Use”: A Guide for Newsjacking

May 8, 2019Last Updated on by Stewart Gandolf

The first thing I do when I see healthcare news that interests me or scares me (or both) is go online and try to find more information. It’s a common modern reaction to search for a meaningful explanation of a new treatment or resurgent disease. And hopefully I can find more than a few comments […]

10 Medical Marketing Strategies to Try in 2019

June 3, 2019Last Updated on by Stewart Gandolf

medical marketing laptop wire spelling "2019"

This year, we’re likely to see some dramatic changes in the world of healthcare. With private equity acquisitions on the rise, retailization in high demand, and some fierce competition, it’s time to start treating your healthcare organization like the business it is. Make 2019 the year you find what works for your medical marketing. These […]

[PODCAST] 2019 Omnibus Study Results: Female Healthcare Consumers

December 5, 2018Last Updated on by Stewart Gandolf

The patient is going away and the consumer is here to stay. We’ve seen and discussed this trend for years, and today, we have the chance to see how this shift to consumerism affects various demographics—and women in particular. This week on our podcast, I’m talking with Rob Klein, founder and CEO of Klein & […]

[PODCAST] Healthcare Mergers & Acquisitions: Prepare Your Marketing Team

June 4, 2019Last Updated on by Carolyn Lange

two people shaking hands after healthcare mergers and acquisitions meeting

If your healthcare organization is not already involved in mergers and acquisitions in some form, it probably will be within the next few years. Today’s podcast guests want to help organizations like yours navigate through mergers and acquisitions while keeping your marketing and communications teams aligned. CEO Stewart Gandolf spoke with Tammy Graves, Healthcare Principal […]

[PODCAST] How Hospitals Are Optimizing Their Primary Care Footprints

June 4, 2019Last Updated on by Stewart Gandolf

map with pins representing primary care footprint

Each year, the Society for Healthcare Strategy & Market Development (SHSMD) puts on a very successful event in association with the American Hospital Association—and it’s not just for hospitals. Take James Robberson’s topic from SHSMD 2018: “Optimizing Your Primary Care Footprint.” Robberson is the Director of Business Development at Littleton Adventist Hospital, and while his […]

7 Absolute Musts for Hospitals in the Age of Consumerism

June 4, 2019Last Updated on by Stewart Gandolf

two nurses pushing patients in wheelchairs in hospital hallway

Many private practices have embraced the rise of healthcare consumerism trends, providing ways to create an experience that puts the patient’s needs first. In hospitals, though, changes have been slow-going. This is due in part to longstanding structuring, pricing, and patient care protocols that are tough (and costly) to get around. But these changes are […]

Hospital Marketing Trends That Demand Your Attention

June 6, 2019Last Updated on by Stewart Gandolf

iPad device with text reading "2017 trends"

[Second of Two Parts – Series Installment: Current Marketing Trends] The first of these two installments, 4 Top Hospital Marketing Trends to Watch Right Now, examined Customer Relationship Management, and Precision Marketing Audience Segments. Our list of top hospital marketing trends continues… The nation’s healthcare delivery system continues to change rapidly. And to keep pace, […]

The Most Useful Creative Secret for Hospital Marketing Content

June 6, 2019Last Updated on by Kathy Roy Gaughran

[Series installment.] Hospital marketing professionals tend to think about content delivery as information sharing. That’s good, but to be effective, the process goes deeper. The most useful creative secret in hospital marketing however, is the ability to tap emotional storytelling. Author and marketing professor Jonah Berger frames the idea this way: “People don’t think in terms of information,” he […]

How Hospital Marketing is Thinking Beyond the Ivory Tower

November 2, 2016Last Updated on by Stewart Gandolf

In the 500-plus years since the Middle Ages, hospital marketing has only recently changed its perspective and community relationship. Back in the day—when nobility wanted to build a castle—they took the high ground above the village. Ancient cathedrals and churches would also pick the elevated or center-city real estate. It was a statement of visibility and authority. […]

Tag: hospital marketing