[What Stewart’s Reading Series] I was reminded recently that FEAR is one of the most powerful emotions at play in marketing and advertising. On one hand, fear can encourage a purchase decision. Consider the amusing television advertisement where a klutzy neighbor saws off a giant tree limb and it crushes the adjoining homeowner’s car. It’s […]
Eight out of ten times (probably more), the Internet is where the first encounter between a doctor and a prospective patient occurs. But it doesn’t stop there. Long before an individual selects a healthcare provider, hospital or facility for their medical needs, they often begin their decision journey with online due diligence. And when providers […]
The emergence of the wave of “consumerism” in healthcare delivery is, in some respects, not entirely new. Consumers have been making purchase decisions about products and services for…well, forever. What’s new is that patients are better informed and are more actively evaluating their purchase options in healthcare as they typically apply in retail or other […]
The New Normal for Medical and Hospital Marketing in Tough Economic Times Don’t dismiss offer-driven media options automatically. The nation’s economic headwinds have produced new, value-sensitive consumer buying patterns and an opportunity to re-consider the way things work in society’s “New Normal.” The terms “advertising offer” and “healthcare marketing” sometimes seem like misfits. To many, […]
