It’s likely that your health system, hospital or practice will soon be the victim of a cyber crime. Your medical public relations disaster is not “if,” but “when.” The actual victims include patients and the loss of personal data. Compromised health record information is a medical public relations emergency waiting to happen. Your brand and marketing […]
Earlier this week a colleague was stuck in a medical office verbally providing health history details for a staff person to type into the practice computer. The desk was stacked with thick, unfiled charts that nearly filled the space between patient and office manager. Facetiously, someone (nameless) joked how the dawning age of Electronic Medical Records […]
It’s a little frightening that in physician practice marketing we often discover more examples of “poor” patient experience than “good” ones. In fairness, the good stuff rarely gets the spotlight that it deserves, and the negative examples are often magnified. The doctor-patient relationship is often strained, and positive, personal relationships—among patient, provider and staff—is often […]
Providing patients with online appointment scheduling appears to be growing in some healthcare sectors, but it’s not an option for most patients. People want it. They use online scheduling in other areas of their daily living. There are business advantages for the provider. BUT—online appointments are a convenience that not many providers offer to patients. […]
Editor’s Note: This is an informal round up of iPad healthcare deployment applications that we’ve seen since the product was introduced less than a year ago. Many of the uses listed can be adapted to various professions, specialties and healthcare delivery situations. Most importantly, please help us expand this list. Comment below or send us […]
The Centers for Disease Control and Prevention (CDC) says that almost half of the American population lives with at least one chronic condition such as diabetes, asthma, COPD or heart disease. The numbers spike in older age categories, with more than ninety percent of Americans age 65 or older living with some form of chronic […]
A virtual office visit. Consult with the doctor online. Send a brief note. Request or cancel medical appointments, medication refills, or a referral. Physicians and patients in the upstate, Albany NY area are connecting in new ways with the introduction myCareDOT patient portal. Community Care Physicians (CCP) – a multispecialty medical group of 200 providers […]
A recent article in the Los Angeles Times highlighted the use of pre-med students and other college students who want to pursue careers in medicine or nursing as “medical scribes” to accompany physicians during patient appointments. These scribes carry laptop computers to enter treatment plans into electronic medical records software programs as well as follow […]
